Course Overview
Managing Vendor Qualification, Performance & Contract Compliance Course focuses on the essential skills and knowledge required to effectively manage vendor qualification processes, evaluate vendor performance, and ensure contract compliance. Participants will learn best practices for establishing criteria for vendor selection, conducting performance evaluations, and implementing contract compliance measures to optimize supply chain performance and mitigate risks. This course provides a comprehensive approach to managing vendor qualification, performance, and contract compliance, equipping participants with the skills and knowledge needed to ensure effective vendor management and optimize supply chain performance.
Course Duration
5 Days
Who Should Attend
- Procurement and supply chain professionals
- Vendor management specialists
- Contract managers
- Quality assurance and compliance officers
- Project managers
- Anyone involved in vendor selection, evaluation, and contract management
Course Objectives
By the end of this course, participants will:
- Understand the principles and practices of vendor qualification and selection.
- Develop criteria for evaluating vendor performance.
- Implement effective vendor performance management strategies.
- Ensure compliance with contractual obligations.
- Mitigate risks associated with vendor management.
- Utilize tools and techniques for monitoring and improving vendor performance.
- Foster collaborative relationships with vendors to enhance supply chain efficiency.
Course Outline:
Module 1: Vendor Qualification: Compiling An Approved Supplier List
- Distinguish between Supplier and Vendor
- Determining the Goals and Objectives of Procurement
- End-user Involvement in Earlier Supplier Management
- Compiling Supplier Selection Criteria
- Developing an Approved Supplier List
- Supplier Segmentation
Module 2: Supplier Evaluation and Assessment
- Vendor / Supplier Pre-qualification Questionnaire
- Supplier Evaluation
- Quality Management Systems
- Performing a Supplier Assessment
- Certification of Suppliers
- ISO Certification
- Setting Acceptance Criteria
Module 3: Supplier Performance - What to Measure?
- Setting of Objective that are aligned with the Goals of the Company
- Characteristics of a Good Performance Measurement System
- Developing a Supplier Performance System
- Supplier Performance Management and Metrics
- Implementing the System
Module 4: Supplier Performance – Interpreting the Results
- Rating the Individual Supplier
- Ranking Your Suppliers
- Disseminating the Results: What to do and what not to do?
- Rewarding Good Behaviour
- Supplier Recognition
- Corrective Action Procedures
Module 5: Remedies for Breach of Contract
- What constitutes a Breach?
- The Different Types of Breaches
- The Different Remedies Available
- Determining the Quantum of Damages
- Liquidated Damages
- Equitable Damages
- Court Injunction
