Course Overview
Corporate leaders and outstanding performers are not defined by their IQ or even their job skills, but by their Emotional Intelligence: a set of competencies that distinguishes how people manage feelings, interact and communicate. Unlike IQ, Emotional Intelligence Quotient (EQ) continues to develop with life experiences. Understanding and raising your Emotional Intelligence is essential to your success and leadership potential. EQ is the barometer of excellence on virtually any job.
The Leading with Emotional Excellence: Psychology of Innovative Leadership training course will enable participants to appreciate that their daily encounters are shaped not just by their rational judgment and personal history, but are largely influenced by their perceptions and expectations. Participants will be given skills and knowledge to apply EQ in the workplace to enhance their teamwork.
Course Duration
5 Days
Who Should Attend
- All professionals & leaders who need to have in-depth knowledge of human behaviors
- Anyone who is interested in developing themselves to be a better leader
Course Objectives
By the end of this course, participants will be able to:
- Understand the key components of emotional intelligence and their impact on leadership.
- Develop self-awareness and self-regulation skills to manage personal emotions effectively.
- Cultivate motivation and resilience to maintain a positive leadership presence.
- Enhance empathy to better understand and respond to the needs of team members.
- Improve social skills to build strong relationships and foster a collaborative work environment.
- Apply emotional intelligence principles to real-world leadership challenges and scenarios.
Course Outline:
Module 1 - What is Emotional Excellence
- Introduction
- Intrapersonal & Interpersonal Skills
- EQ in the Workplace
- Your EQ Style
- EQ for Innovative Teamwork
- Removing Blocks to Innovative Teamwork through EQ
- Developing Self-awareness for Teamwork
Module 2 - Developing EQ Personal Competencies
- Understanding EQ Personal Competencies
- Recognising Emotions and their Effects
- Accurate Self-assessment for Personal Transformation
- Knowing Strengths and Weaknesses
- Self-confidence: a Strong Sense of Worth and Capabilities
- Managing the Internal States, Impulses, and Resources
- Self-control for Enhancing Teamwork
- Developing Trustworthiness for Corporate Transformation
Module 3 - EQ Practices for Innovative Teamwork
- EQ Adaptability & Innovative Skills
- Developing EQ Competencies for Effective Teamwork
- Empathy for Innovative Teamwork
- Developing Others
- Service Orientation
- Self-Motivation
- Innovative Leadership to Enhance Teamwork
- EQ Flexibility in Handling Changes
Module 4 - Developing EQ Competencies for Innovative Teamwork
- Developing EQ Competencies
- Listening Openly and Conveying Convincing Messages
- Negotiating and Resolving Disagreements
- Inspiring and Guiding Individuals & Teams
- Instituting and Managing Change
- Nurturing Relationships
- Creating Synergy in Teams
- Working with Others Towards Shared Goals
Module 5 -Personal & Corporate Transformation
- EQ & Corporate Transformation Process
- EQ for Performance Management Cycle
- EQ for Establishing & Achieving Key Result Areas
- Coaching & Counselling for Managing Performance
- Leading for Performance Management
- EQ Interpersonal Skills for Performance Management
- EQ Values for Corporate Transformation
